Prom Policy

(1) Prom Gowns may be returned up until March 1/2017 for exchange or store credit. All exchanges and credit notes must be used towards in store prom gowns.

(2) Should a special order gown arrive after March 1/2017 the customer has 7 days from store arrival to do an exchange or receive store credit. (Restocking fee will apply)

(3) A $50 restocking fee will apply to all exchanges and credit notes. Special order fees and shipping charges are final and non-refundable.

(4) Our school guide is for informational purposes only and is to let you know if a dress style and/or colour has been sold to your school only. Due to circumstances beyond our control, we make no guarantee or promise that the same dress and/or colour will not be sold to someone at the same school.

We will not be held liable if the same dress is sold to the same school and will not refund or credit under any circumstances if this occurs. Please refer to the exchange policy.